Hybrid AV/Deskside Support Technician I

Astreya is seeking a Hybrid AV/Deskside Support Technician I to provide both on-site and remote technical support in a corporate environment. The role involves setting up, managing, and troubleshooting Audio-Visual (AV) and Video Conferencing (VC) systems and handling deskside IT support such as laptop deployment, issue resolution, and hardware recovery. The technician will ensure a high-quality end-user experience and support cross-functional teams to maintain operational effectiveness. This entry-level opportunity is ideal for individuals eager to start their career in IT support with exposure to enterprise-level systems.

• - High school diploma or GED.
• - 0–2 years of related experience or equivalent education and experience.
• - Excellent written and verbal communication skills.
• - Ability to work effectively in a team with minimal supervision.
• - Interest in new technologies and pursuing an IT career path

• - Set up and troubleshoot AV and video conferencing systems.
• - Provide deskside support for laptops and desktops.
• - Handle basic hardware/software issues.
• - Support event setups and tech checks.
• - Assist with inventory and documentation.